Revolutionizing Customer Service: Google's 'Ask for Me' Feature Makes Inquiries on Your Behalf!

Revolutionizing Customer Service: Google’s ‘Ask for Me’ Feature Makes Inquiries on Your Behalf!

Google is revolutionizing the way we interact with local businesses through its innovative new feature, “Ask for Me.” This AI-driven tool allows users to obtain crucial information about services, availability, and pricing without the hassle of phone calls. Currently available for users enrolled in the company’s Search Labs experiments, this feature is a game-changer for those seeking convenience in their daily lives.

What is the “Ask for Me” Feature?

The “Ask for Me” feature utilizes artificial intelligence to make calls to local businesses on your behalf. This allows you to easily gather information about services like nail salons and auto shops without ever picking up the phone.

How to Use the “Ask for Me” Feature

If you’re part of Search Labs, accessing this new feature is simple:

  1. Search for local services such as “oil change” or “nail salons nearby.”
  2. Look for the “Ask for Me” option and click the “Get started” button.
  3. Input specific details about the service you need, such as “tire replacement” or “french manicure.”
  4. Provide information regarding your preferred time frame.

Once you submit your request, Google’s AI will initiate calls to local businesses and provide you with a summary of their pricing and availability.

Why This Feature Matters

The launch of “Ask for Me” is part of Google’s ongoing efforts to streamline communication between users and businesses. This feature follows last year’s introduction of “Talk to a Live Rep,” which allows users to connect with customer service without enduring long wait times on hold.

  • Save Time: No more waiting for hours to speak with a representative.
  • Convenience: Get information quickly and efficiently.
  • Enhanced User Experience: AI handles the calls, allowing you to focus on other tasks.
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Additional Features from Search Labs

In addition to “Ask for Me,” Google has also rolled out other features like “Daily Listen,” an AI-driven audio service that keeps you updated with a personalized news feed.

For more information on how Google is leveraging AI to enhance user experiences, check out TechCrunch for the latest updates.

Stay ahead of the curve by exploring these innovative tools and see how they can simplify your daily interactions with local businesses.

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