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Revolutionizing Insurance: DXC and ServiceNow Unveil AI-Powered Solutions for Enhanced Operational Efficiency
DXC Technology and ServiceNow have expanded their strategic partnership to enhance operations in the insurance sector, addressing the need for innovation and efficiency. This collaboration responds to challenges faced by insurers, many of whom rely on outdated manual processes. Central to this partnership is the DXC Assure BPM platform, powered by ServiceNow, which aims to integrate AI, data, and workflows throughout the policy lifecycle. It seeks to reduce process debt, automate tasks, and potentially save insurers up to 40% in operational costs. The platform features preconfigured workflows, seamless integration with the DXC Assure Platform, and advanced security for sensitive data.
MAPFRE Inmuebles Appoints New General Manager to Drive Ambitious Expansion Plans
MAPFRE has appointed Carlos DÃaz Gridilla as the new general manager of its real estate subsidiary, MAPFRE Inmuebles, following the retirement of Alfredo Muñoz on May 1. DÃaz Gridilla, who has held various leadership roles within the company since joining in 2016, brings extensive experience to his new position. MAPFRE Inmuebles manages €3.2 billion in assets, focusing on alternative investments and strategic partnerships with firms like Swiss Life and Munich RE. The subsidiary is also engaged in sustainable initiatives, including Europe’s first biomethane fund. DÃaz Gridilla expressed confidence in the company’s strong foundation for future growth.
Peak3 Launches Game-Changing Accumulator Insurance for Tailored Coverage Solutions
Peak3 is transforming the insurance industry with its accumulator insurance model, which offers personalized, dynamic coverage that adapts to customers’ lifestyles. This model allows users to accumulate micro-policies triggered by everyday activities, addressing the engagement issues inherent in traditional insurance methods. By leveraging real-time data, insurers can enhance risk assessment and customer engagement. Successful implementations include SNACK by Income Insurance and Grab’s Pay-Per-Trip Critical Illness Insurance. Peak3’s CEO emphasizes the need for flexibility and personalization in today’s digital landscape. Supported by advanced technology, including its Graphene and Fusion platforms, Peak3 empowers insurers to innovate beyond traditional models.
Nationwide and Kadance Join Forces to Deliver Genomics-Based Health Solutions for Life Insurance Policyholders
Nationwide has partnered with Kadance to provide personalized, DNA-driven health support for its life insurance customers, marking a significant shift towards integrating health and wellness into insurance policies. Eligible policyholders can access Kadance’s precision health program, which includes DNA testing, genetic counseling, and cancer care support. This collaboration enhances LIBRA Insurance Partners’ portfolio and positions them as leaders in innovative health management solutions. Both companies aim to expand access to precision medicine, offering policyholders comprehensive support throughout their health journey, not just at the point of claim.
Transforming Healthcare: How AI Agents are Revolutionizing Business Growth
Administrative tasks account for a large portion of the over $4 trillion spent on U.S. healthcare annually, yet only 25% of members use digital services, overwhelming call centers. Ushur’s AI Agent for Member Service aims to improve this situation by providing a HIPAA-secure, scalable solution that enhances member interactions. It features healthcare-specific intelligence, empathetic conversations, and complies with privacy regulations. Key benefits include faster resolutions, 24/7 support, and improved member satisfaction through proactive engagement. With advanced features like multilingual support and seamless integration, Ushur’s AI Agent is set to revolutionize healthcare engagement and improve operational efficiency.
Celonis Unveils Innovative AI Agent to Combat Claim Leakage and Enhance Efficiency
Celonis has launched an AI Agent in collaboration with Apolix to address insurance claim leakage, a major financial risk for companies. This initiative includes the Claims Management Control Center app, which enhances claims visibility, optimizes throughput time, prioritizes critical cases, and improves compliance. Additionally, Celonis introduced three new applications: one for Software Development Lifecycle Management, another for SAP S/4HANA migrations, and a third that automates compliance with the EU’s Carbon Border Adjustment Mechanism. Malhar Kamdar, Celonis’s Chief Customer Officer, highlighted the potential of these applications to optimize processes and drive significant business outcomes.