Chubb Unveils New Division to Empower Small and Lower Middle Market Businesses

Chubb, a leading global insurance provider, has announced the launch of its new division, North America Small & Lower Midmarket. This strategic initiative aims to unify its Lower Middle Market and Digital Small Business divisions, enhancing service delivery and operational efficiency for small and lower middle market businesses.

Chubb’s New Division Structure

According to InsurTech Insights, the new division will operate under Chubb’s North America Middle Market organization. This structure is designed to create a cohesive and efficient approach to serving clients in this growing segment. The consolidation is expected to:

• Simplify processes
• Improve client and partner experiences
• Leverage Chubb’s underwriting and digital agility

Leadership Appointments

Chubb has appointed Rob Poliseno as the division president of Small & Lower Midmarket, reporting directly to Ben Rockwell, the division president of Chubb North America Middle Market. Jason Ranucci has been named chief operating officer for the new division, also reporting to Poliseno. Both appointments are effective immediately.

Experience and Expertise of Leadership

Rob Poliseno brings over 28 years of experience in the insurance industry, with nearly 17 years at Chubb. His previous role was division president of Small Business and North America Digital, where he significantly advanced Chubb’s underwriting and distribution capabilities. Poliseno’s operational background is expected to guide the new division effectively.

Jason Ranucci, in his role as COO, will manage various operational functions, including:

• P&L management
• Underwriting
• Product development
• Pricing
• Portfolio management
• Analytics

Ranucci has over 17 years of experience in the insurance sector and previously served as head of North America Lower Middle Market.

Enhancing Client Services

The consolidation of Chubb’s divisions is expected to provide clients with a more streamlined and efficient service. Chubb aims to address the increasing demands from agents and brokers for:

• Fast underwriting
• Digital solutions
• A simplified distribution process

Juan Luis Ortega, executive vice president of Chubb Group, emphasized the growth opportunities within the small business and lower middle market segments. He stated, “This combination integrates our decades-long underwriting experience in the Lower Middle Market with the agility and speed of our Digital Small Business division.”

Future Outlook

Ben Rockwell added, “Launching this division represents an important milestone in how we serve the small and lower middle market business segment.” The new division is set to provide a comprehensive suite of products and services, which include:

• Property & Casualty (P&C)
• Financial Lines
• Cyber Insurance
• Multinational Coverage
• Accident & Health

Agents will have the flexibility to choose between a fully digital experience or a digitally augmented service model, further enhancing the overall client experience.

For more information on Chubb’s offerings, visit their official website.