Revolutionizing Trades: Embri and SGS Engineering Unveil Cutting-Edge Embedded Insurance Solutions for Professionals

Embri, a leading insurance platform based in the UK, has recently teamed up with SGS Engineering to unveil an innovative embedded insurance solution. This offering, named SGS Protect, is designed to provide comprehensive theft and damage protection for SGS’s high-end tools and equipment right at the point of sale.

Addressing Tool Theft Concerns in the UK

The introduction of SGS Protect comes in response to a significant concern within the construction and trades industries: tool theft. Recent statistics indicate that more than £94 million worth of tools were reported stolen in London alone in 2024. Notably, West Yorkshire emerged as the most vulnerable region outside of London, with 3,048 reported thefts over the year. Alarmingly, 86% of UK trade professionals express anxiety over potential tool theft, with 58% indicating that this is a daily concern.

Seamless Integration for Enhanced Customer Experience

SGS Engineering’s new embedded insurance offering, powered by Embri, aims to fill the gap in accessible and comprehensive coverage tailored for trades professionals. This initiative ensures that customers receive protection at the most critical moment—when making a purchase—providing them with peace of mind and financial security.

How SGS Protect Works

• The insurance solution is integrated into SGS Engineering’s e-commerce platform through API connectivity, thanks to the collaboration with digital retail partner Remarkable Commerce.
• This seamless process allows customers to add insurance to their purchase in a single transaction, enhancing convenience.
• Advanced fraud prevention technology is embedded in the offering, protecting both customers and SGS Engineering from potential risks.

Exceptional Claims Management

To further improve the customer experience, SGS Engineering has set up a dedicated specialist team to manage claims efficiently. This team is committed to recommending replacement tools with rapid turnaround times, enabling professionals to resume work without unnecessary delays.

Industry Leaders Weigh In

Robert McCarthy, Non-Executive Chair of Embri and former retail executive at John Lewis and Waitrose, expressed his enthusiasm about the partnership: “Embri’s innovative approach to embedded insurance allows customers to protect their purchases immediately, simplifying their buying journey. This collaboration with SGS Engineering demonstrates how embedded insurance can create genuine value for customers and open new revenue streams for retailers.”

Neil Samson, CEO of SGS Engineering, emphasized the importance of this initiative: “This pioneering embedded insurance offering showcases our commitment to not only providing the best tools but also enhancing the overall customer experience. We identified a substantial gap in the market for quality insurance tailored to the premium tools that professionals depend on daily.”

Mark West, CEO of Remarkable Commerce, highlighted the collaboration’s significance in improving the online retail experience: “We are thrilled to support SGS Engineering in launching this cutting-edge embedded insurance solution. Today’s consumers expect a seamless, secure, and convenient shopping experience, and we are proud to facilitate that through our platform.”

For more information on embedded insurance and its benefits, check out our comprehensive guide on the subject.