Shawbrook Bank Transforms Mortgage Product Development Through Digital Acceleration

Shawbrook Bank Transforms Mortgage Product Development Through Digital Acceleration

Shawbrook Bank, a prominent specialist bank in the UK, has made significant strides in streamlining its mortgage product switch process thanks to a strategic partnership with AND Digital. This collaboration has revolutionized the way Shawbrook handles mortgage solutions, reducing the switching time from a staggering 107 days to an impressive 13 days.

Transforming Shawbrook’s Mortgage Product Development

Before teaming up with AND Digital, Shawbrook faced challenges stemming from outdated legacy systems and slow software delivery. Their reliance on traditional waterfall methodologies was a major roadblock to efficiency. The partnership aimed to tackle these inefficiencies head-on.

Key Strategies Implemented

AND Digital introduced a comprehensive plan focusing on:

  • Agile Development: Shifting to agile practices enabled faster iterations and more responsive development cycles.
  • Technological Upgrades: Enhancements to Shawbrook’s infrastructure facilitated seamless operations.
  • Hands-on Training: Empowering Shawbrook’s teams with skills to manage technology independently.

Innovative Solutions with Cutting-Edge Technology

The result of this collaboration was a fully integrated mortgage switch system developed using Microsoft Azure and React. This system features:

  • Automated valuations
  • Streamlined credit checks
  • Advanced financial decision-making tools

These innovations have not only modernized Shawbrook’s mortgage processing but have also significantly reduced costs by minimizing dependency on external developers.

Efficiency Gains and Time Savings

The implementation of new deployment processes has dramatically improved efficiency:

  • Deployment times reduced from 12 hours to just 2 hours.
  • Broker application journey time cut from 40 minutes to just 8 minutes.

Leadership Insights on Collaboration

Russ Thornton, Chief Technology Officer at Shawbrook, remarked, “By working with us, rather than simply for us, AND Digital has not only delivered the product we needed, they’ve upskilled the team in a way that has fundamentally changed how we will approach digital development in the future.”

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Amol Punekar, Managing Director at AND Digital, added, “At AND Digital, we believe people are at the heart of innovation. Our collaboration with Shawbrook has led to a transformation that extends beyond software delivery, shaping their digital development approach.”

The Importance of People and Innovation

Through a combination of targeted training, hands-on coaching, and fostering a culture of collaboration, AND Digital has empowered Shawbrook’s teams to take ownership of their technology, driving ongoing innovation. This approach highlights the necessity of integrating talent and technology for sustainable success.

For more information on mortgage solutions, visit Shawbrook’s official website. For insights on digital transformation, check out AND Digital’s platform.

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