Allianz Partners UK Expands Roadside Assistance Collaboration with Volvo Car UK for Enhanced Driver Support

Allianz Partners UK Expands Roadside Assistance Collaboration with Volvo Car UK for Enhanced Driver Support

Allianz Partners UK has been reaffirmed as the exclusive roadside assistance provider for Volvo Car UK, ensuring that customers will continue to receive top-tier support for the next three years. This renewed partnership emphasizes Volvo’s commitment to delivering exceptional service to its customers, whether they are purchasing a new or used vehicle or getting their cars serviced at authorized retailers.

Continuing a Strong Partnership

Since the initial collaboration began in 2010, Allianz Partners UK has adapted its services to meet the evolving demands of the automotive market, particularly the increasing prevalence of electric vehicles (EVs). This includes the integration of Volvo’s diagnostic toolkit and access to specialized Volvo technicians for enhanced roadside support.

Key Features of the Renewed Agreement

  • Service Activated Roadside Assistance (SARA): This innovative program grants Volvo customers an additional year of roadside assistance when they service their vehicles at registered retailers.
  • Multiple Support Channels: Customers can access assistance through phone support or digital reporting via the Allianz Assistance hub.
  • Flexible Mobility Options: In the event of a breakdown, Allianz offers various mobility solutions, including taxis, electric vehicles, and electric bikes, aligning with Volvo’s sustainability goals.

Commitment to Innovation

Marcus Latchford, the Chief Sales & Distribution Officer at Allianz Partners, stated, “Our roadside assistance services for Volvo have evolved over the last 15 years from simple repair and recovery to a comprehensive, integrated offering. We work closely with Volvo’s team to drive product innovation and enhance customer service.”

This partnership not only aims to provide peace of mind and convenience to Volvo customers but also underscores Allianz’s commitment to integrating innovative solutions into its services. As both companies continue to innovate, they remain focused on delivering best-in-class support to Volvo Car UK.

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About Allianz Partners UK

Allianz Partners UK is part of Allianz Partners, a leading global provider of assistance and insurance solutions across various sectors, including mobility, health, travel, and home. For more information on their services, visit the Allianz Partners UK website.

About Volvo Car UK

Volvo Car UK, the British division of the Swedish automotive manufacturer, prioritizes premium vehicle production with a significant emphasis on electrification and sustainable mobility. Learn more about their commitment to innovation and sustainability at the Volvo Car UK website.

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