Disputed.ai Secures $1.1M to Transform AI-Driven Chargeback Management

Disputed.ai has emerged as a frontrunner in the realm of AI-powered chargeback management solutions, recently securing $1.1 million in seed funding. This investment will significantly bolster the platform’s automation capabilities and broaden its offerings for enterprise-level merchants.

Transforming Chargeback Management with AI

Disputed.ai aims to redefine the landscape of chargeback management, particularly for large-scale merchants. By leveraging its AI-driven solutions, the platform seeks to streamline dispute management processes, ultimately improving efficiency and revenue recovery.

Founders with Real-World Experience

The company was founded by a team of former merchants and technologists who recognized the limitations of traditional chargeback procedures. Their firsthand experience has shaped a platform designed specifically for enterprise merchants dealing with between 1,000 and 100,000 chargebacks each month. This tailored approach allows merchants to handle disputes efficiently without needing extensive operational resources.

Key Features and Benefits

• Enhanced Automation: Disputed.ai utilizes AI to make informed decisions on which chargebacks to contest.
• Proven Results: The company reported a 25% higher revenue recovery in Q4 compared to a major competitor and 13% more than another.
• Strategic Partnerships: Disputed.ai positions itself as a partner rather than just a software provider, fostering long-term relationships with clients.

Leadership Insights

According to Shawn Kelley, CEO and co-founder of Disputed.ai, the mission is clear: “We created the solution we wished we had.” The funding will accelerate growth and allow the company to push the boundaries of AI-driven dispute resolution.

Future Vision

Co-founder and CTO Andrew Hart emphasizes that AI provides an opportunity to reevaluate chargebacks fundamentally. He notes the potential for significant value creation once Disputed.ai integrates with clients’ data, leading to improved win rates over time.

Conclusion

With its innovative approach and recent funding, Disputed.ai is not only enhancing its chargeback management platform but also committing to helping merchants recover more revenue with less operational overhead. This strategic direction positions the company as a key player in the future of chargeback management.

For more information on AI-driven solutions, visit our AI solutions page or explore chargeback management strategies.