SymphonyAI Enhances Compliance and Efficiency with Innovative Proceedix Connected Worker Upgrade

SymphonyAI has recently unveiled an enhanced version of its Proceedix Connected Worker product, a solution aimed at boosting the efficiency of frontline workers while ensuring compliance with industry regulations. This latest update introduces a range of innovative features designed to streamline feedback collection, bolster security, and align with stringent regulatory mandates like GxP compliance.

Key Features of the Upgraded Proceedix Connected Worker

Improved Feedback Collection

The upgraded Proceedix Connected Worker includes an operator suggestions feature that empowers frontline workers to provide real-time feedback during task execution. This capability fosters a dynamic feedback loop, enhancing both work instructions and operational workflows. Workers can submit feedback in multiple formats, including:

• Text
• Images
• Audio
• Video

All suggestions are recorded in the execution history, making it easy for administrators to review and integrate them into future processes.

Compliance and Audit Features

To help organizations maintain compliance, the latest release introduces a procedure audit report feature. This tool provides a comprehensive overview of procedural changes, ensuring adherence to rigorous compliance standards. Additionally, the Delta Report allows for detailed comparisons of procedure versions, enhancing the auditing process and ensuring transparency with regulations such as GxP.

Enhanced Security Measures

With a focus on security, Proceedix Connected Worker now supports GxP-compliant digital signatures. This feature enables operators to digitally sign off completed tasks using secure, PDF-based authentication, which includes reason codes and task data. This aligns with industry standards, including 21 CFR Part 11.

Furthermore, the update strengthens security through:

• An enhanced password policy with customizable requirements
• Controlled access to the Proceedix Storage API via security tokens
• Automatic token renewal for uninterrupted secure access

Streamlined User Management

A new bulk permissions feature allows administrators to manage access across multiple workspaces more efficiently. By utilizing an intuitive ‘Add Multiple’ button, roles can be assigned to several workspaces at once, significantly reducing the time required for permission updates.

Data Integrity and User Experience Improvements

To enhance data accuracy, Proceedix Connected Worker now includes a duplicate name validation feature, ensuring unique naming conventions across procedures, notifications, and user groups. This is complemented by real-time feedback and clear error messages to guide users in maintaining consistent data entry.

Additional Enhancements

The latest update also brings several other key improvements, including:

• A new History Viewer administrator role for tracking execution data
• Justification functionality for Android users, promoting accountability
• Implementation of Keycloak as the identity provider, enhancing security
• Bug fixes for the SmartGlass app, improving stability and performance

This latest update of the Proceedix Connected Worker underscores SymphonyAI’s commitment to delivering advanced solutions that streamline operations, enhance compliance, and improve team communication. For more details, read the full blog from SymphonyAI here.